Given that online orders are submitted and received electronically without human intervention, it is essential that you take the following terms into consideration before entering your personal details and/or placing your order. Please read them carefully.
- The minimum browser requirements for placing an order through our website are: Internet Explorer 9, Mozilla Firefox 2, Safari 4 or later versions, with JavaScript enabled.
- Orders cannot be changed or cancelled once they have been submitted.
- Discounts, coupons and similar promotional benefits cannot be redeemed on online orders unless otherwise specifically stated by the Company.
- You may add extra ingredients at an additional charge, as specified in the applicable price list. Removing ingredients does not affect the price of the pizza.
- Orders, as well as the contact details of customers placing an order for the first time, may be verified by telephone. For this reason, please provide a telephone number associated with the delivery address when placing your online order so that we may contact you for verification purposes.
- L’ Artigiano cannot guarantee the uninterrupted operation or availability of www.lartigiano.gr and accepts no liability for any technical issue or other circumstance that may prevent or restrict the use of www.lartigiano.gr.
Personal Data Protection
The processing of users’ personal data is governed by the website’s applicable Privacy Policy, available at https://www.lartigiano.gr/page/privacy-policy, which forms an integral part of these Terms of Use. The data controller is L’ ARTIGIANO. The Company complies with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Greek Law 4624/2019 concerning the protection of natural persons with regard to the processing of personal data.
We hereby inform you that you have the right to:
- access your personal data;
- rectify your personal data if it is inaccurate;
- request the erasure of your personal data in certain circumstances;
- request the restriction of the processing of your personal data;
- object to the processing of your personal data;
- request the transfer of your personal data to another company;
- withdraw your consent, where processing is based on consent, including in relation to newsletters; and
- lodge a complaint with the Hellenic Data Protection Authority in the event of a personal data breach or where you believe that the processing of your personal data infringes applicable data protection legislation.
Pursuant to Article 16 of Directive 2011/83/EU, the right of withdrawal does not apply to goods that are liable to deteriorate or expire rapidly.
The Company will review and respond to the above requests within one month of receipt. In exceptional circumstances, this period may be extended by a further two months where additional time is required.
For detailed information regarding how personal data is collected, used, disclosed and retained, as well as information concerning any third parties to whom personal data may be disclosed, please refer to our Privacy Policy.
The use of the services provided through www.lartigiano.gr, including the online ordering of L’ Artigiano products, requires us to be able to communicate with you. Accordingly, when registering on the website, you are required to provide accurate information requested from you, such as your name, email address, postal address and telephone number. By registering on www.lartigiano.gr and providing the requested information, you consent to the collection, use and processing of the personal data that you voluntarily provide for the purposes described below.
L’ Artigiano is committed to protecting your personal data and complies with European data protection legislation, including the General Data Protection Regulation (GDPR).
L’ Artigiano collects and retains only the personal data that you provide by entering the requested information in the relevant fields and/or through your responses as described above, as well as personal data provided in connection with specific activities organised by L’ Artigiano in which you may voluntarily choose to participate.
In order to enable you to place an online order, lartigiano.gr needs to collect the following information: your name, your address where the order is to be delivered, your email address, a contact telephone number, billing details where an invoice is requested, and the IP address used when submitting your order.
The purpose of collecting, using and processing the personal data you provide to the Company is to enable L’ Artigiano to provide the services and products you request through the website, where the use and/or processing of such data is necessary for this purpose, including the processing of online orders and the sale and promotion of the products and services provided by L’ Artigiano, particularly through www.lartigiano.gr.
In connection with the provision of these services and products, L’ Artigiano reserves the right to use the contact details you have provided in order to send you information concerning its products and services, as well as relevant offers and/or announcements.
Advertising, promotional and/or informational communications may be sent through a third-party service provider that is legally bound to protect and process personal data in accordance with applicable data protection requirements.
If you no longer wish your personal data to be used by L’ Artigiano for the purpose of sending such communications, you may send an email to info@lartigiano.gr from the email address provided when you registered, stating: “I DO NOT WISH TO RECEIVE INFORMATIONAL OR PROMOTIONAL MATERIAL.”
For the purpose of improving the services provided, order data is made available for processing to Niobium Labs Ltd, which is legally bound to protect and process personal data in accordance with applicable data protection requirements.
If you no longer wish your personal data to be processed by L’ Artigiano for the purpose of optimising our services, you may send an email to info@lartigiano.gr from the email address provided when you registered, stating: “I DO NOT WISH MY PERSONAL DATA TO BE PROCESSED.”
You may also unsubscribe from informational and promotional communications at any time by selecting the “Unsubscribe” option provided at the bottom of each promotional and/or advertising communication.
You may enable or disable informational services and preferences relating to the retention and processing of personal data at any time through your user profile settings, available at:
https://www.lartigiano.gr/account#profile.
Through your user profile settings, you may also download the personal data held about you by lartigiano.gr and request its permanent deletion, including the closure of your account.
Alternatively, you may at any time request information concerning the personal data held about you by L’ Artigiano, the recipients of such data, and the purposes for which it is retained and processed. You may also request the amendment, rectification or deletion of your personal data by sending a relevant email to info@lartigiano.gr from the email address you have provided as your contact email address.
The personal data you provide to L’ Artigiano through www.lartigiano.gr, whether upon registration or at a later stage, is collected, used and processed in accordance with the applicable provisions governing the protection of personal data and, in particular, the provisions of Greek Laws 2472/1997 and 3471/2006, as amended and in force.
Access to your personal data is permitted only to authorised persons who require such access in order to fulfil the purposes for which the data is collected, used and processed, as described in these Terms. In this context, L’ Artigiano reserves the right to grant authorised access to and/or the right to use and process your personal data to third-party legal entities or natural persons that have been appointed to carry out processing activities on its behalf.
L’ Artigiano reserves the right to use the information you provide through www.lartigiano.gr in a form that does not enable the identification or disclosure of the individual to whom such information relates, for statistical, promotional, research and/or advertising purposes. Such information may also be disclosed to third parties, such as research companies responsible for carrying out activities connected with the aforementioned purposes.
L’ Artigiano reserves the right to amend these Terms of Use by publishing the relevant amendments on www.lartigiano.gr.
Registration with and/or use of the services provided through www.lartigiano.gr constitutes your unconditional acceptance of these Terms of Use.